When working together becomes a challenge
Whether it’s about different ways of working, misunderstandings in communication, or underlying tensions – conflicts in the workplace often arise gradually. It becomes particularly difficult when they build up between colleagues who have to work together regularly.
The result: The mood in the team suffers, productivity decreases, and sometimes even going to work becomes a burden.
The first step to inner clarity
Before a conflict is openly addressed, it is worth taking a moment for self-reflection:
– or have I perhaps not clearly communicated my own expectations?
And let’s be honest: In some way, we ourselves always contribute to the emergence of a conflict.
These questions help to avoid reacting emotionally, but rather to enter into a conversation prepared and solution-oriented.
Warning signs: How to recognize that there are communication problemsSeeking a conversation – but how?
A clarifying conversation should be held as early as possible – ideally in a quiet moment in private. Some basic rules help to make the exchange constructive:
- Use I-messages:
- Instead of accusations, rather describe your own perception (“I have the feeling that …”).
- Listen instead of judging:
- Really wanting to understand what motivates the colleague – even if you don't agree with everything.
- Solution orientation instead of blaming:
- Looking ahead is more important than the question of blame
If you can't go on alone: Mediation as an opportunity
Sometimes the conflict is already so entrenched that a direct conversation fails or does not even come about in the first place. In such cases, professional mediation can help. A neutral third party creates a safe environment in which both sides can present their point of view and work together to find a solution.
At Mediation Theresa Vormbaum, we support you in resolving stressful conflicts in the workplace – with respect, clarity and the goal of strengthening cooperation again.
Conclusion: Conflicts are an invitation to change
As unpleasant as they may be – conflicts always offer an opportunity for further development. With openness, mutual respect and, if necessary, professional support, even entrenched situations can be clarified – and a constructive cooperation can arise again from a strained relationship.
